Group Urges Canada Post To Continue Services To Seniors And The Disabled

OTTAWA, Dec. 12, 2013 – Canada Post’s decision to phase out front door mail delivery has raised concerns about adverse impacts on people with disabilities as well as the elderly. Both groups are protected under the Canadian Human Rights Act.

The Canadian Human Rights Commission shares these concerns. Phasing out front door delivery could have a negative impact on people who currently have access to mail services that meet their needs, but who would have difficulty making their way to street corner mailboxes, particularly in harsh weather.

Many elderly people and people with disabilities live alone. They often lack the resources to ensure access to many of life’s necessities, access that others take for granted.

The Canadian Human Rights Commission encourages Canada Post, as it implements its five-point plan, to make every possible effort to ensure that elderly people and people with disabilities continue to enjoy full access to mail services.

The five year transition period announced on Dec. 11 should allow for Canada Post to engage with representative organizations of these affected groups in order to address their concerns and find workable solutions.

David Langtry
Acting Chief Commissioner of the Canadian Human Rights Commission

On The Web:

Canadian Human Rights Commission
http://www.chrc-ccdp.gc.ca/index.html